Sales Operations • Project Management • CRM & ERP

Liz Mauldin

Sales Operations Project Manager building the systems that let revenue teams move faster.

Salesforce Admin certified • CAPM credentialed • 10+ years across Sales Ops, Account Management, and Business Development.

Try the JD Fit Analyzer → Download Résumé (PDF)
Liz Mauldin headshot

About

Project manager who turns operational chaos into measurable outcomes.

I'm a Sales Operations leader with 10+ years across CRM/ERP implementations, KPI dashboard design, and cross-functional process redesign. Most recently at AIRSYS North America, I led a Salesforce + Kenandy ERP integration that cut order cycle time by 50%, reduced order-entry errors by 25%, and saved the business $35K annually.

My happy place is the messy intersection of Sales, Operations, and Engineering — translating business requirements into systems, and translating systems back into outcomes leadership can actually see on a dashboard.

Outside of work I'm founding WorkLink, a nonprofit connecting underserved jobseekers to meaningful employment through mentorship, resume support, and skill development.

50%
Order cycle time
cut at AIRSYS
25%
Order-entry errors
reduced
$35K
Annual savings
delivered
100%
Client retention
(2023, Grace Hill)

Core Competencies

Sales Ops & RevOps
Order-to-cash redesign Pricing & bid coordination Sales pipeline management CRM optimization
Project Management
Cross-functional delivery SOP design KPI dashboards Stakeholder alignment Change management
Tools & Platforms
Salesforce (Admin Cert) Kenandy ERP HubSpot n8n Zapier Mailparser Tableau SQL Asana / Trello / Monday

Experience

10+ years building revenue operations.

  1. Oct 2025 — PresentCurrent

    Sales Operations Management Lead (Contract)

    AIRSYS North America

    Promoted from Sales Operations Project Coordinator

    • Lead day-to-day operations across order accuracy, pricing compliance, and data integrity in Salesforce CRM and Kenandy ERP.
    • Project lead on cross-functional bid initiatives, coordinating Sales, Engineering, Operations, and external vendors.
    • Built and rolled out cross-functional SOPs; trained 10+ users across Inside Sales, Order Entry, and Operations.
  2. Dec 2024 — Oct 2025

    Sales Operations Project Coordinator (Contract)

    AIRSYS North America

    • Led Salesforce + Kenandy ERP integration — cut order cycle time by 50%, reduced errors 25%, saved ~$35K/year.
    • Designed 2 KPI dashboards giving leadership real-time visibility into pipeline, order health, and process bottlenecks.
    • Partnered with IT and Sales leadership on operational efficiency and data integrity initiatives.
  3. Mar 2020 — Dec 2024

    Grace Hill

    Multifamily Real Estate SaaS

    Survey Implementation Specialist (2024) · Account Manager (2022–2024) · Business Development (2020–2022)

    • Account Manager: 100% client retention; recognized in the 2023 100% Club. Drove revenue growth through cross-sell and upsell with Salesforce as system of record.
    • Survey Implementation: Built custom client surveys in Qualtrics with branching logic, conditional formatting, and KPI dashboards.
    • Business Development: Built outbound pipeline across the multifamily industry; led negotiations from pitch through close.
  4. Jan 2018 — Mar 2020

    Pharmaceutical Sales Representative

    Athena Bioscience

    • Promoted Naprosyn Oral Suspension and Fibricor to physicians, hospitals, and pharmacists; consistently met or exceeded monthly sales goals.
  5. Jan 2012 — Oct 2017

    Account Management Supervisor

    Mermet Corp.

    • Managed key client and partner relationships across a 5+ year tenure; coordinated cross-functional execution with product development and creative teams.

Projects

Selected work — what I've actually shipped.

Sales Ops · ERP Integration

Salesforce + Kenandy ERP Integration

AIRSYS North America · 2024–2025

Led the redesign of the order entry process by integrating Salesforce CRM with Kenandy ERP, eliminating dual-entry between Inside Sales and Operations and giving leadership end-to-end visibility from quote through fulfillment.

50%order cycle time cut
25%order-entry errors reduced
$35Kannual savings
SalesforceKenandy ERPSOP designUser training
Analytics · Dashboards

KPI Dashboard Suite

AIRSYS North America · 2024–2025

Designed and rolled out 2 KPI dashboards covering Inside Sales, Order Entry, and Operations — surfacing pipeline health, order velocity, and process bottlenecks for the leadership team in real time.

3teams covered
10+users trained
Real-timeleadership visibility
Salesforce ReportsGoogle SheetsTableauSQL
Nonprofit · Founder

WorkLink Launch in Progress

Founder · 2025–Present

Founding a nonprofit that connects underserved jobseekers to meaningful employment through mentorship, résumé support, and skill-development programming.

2025founded
501(c)(3)in formation
∞mission impact
Operational designPartnershipsMission opsCommunity outreach
Web · AI · Meta

This Portfolio Site & AI Job Fit Analyzer

Self-built · 2026

A portfolio that works for the employer, not just the candidate. Includes an AI-powered Job Description analyzer that gives hiring managers an honest fit assessment — strengths, gaps, and a recommendation — before they invest in a screening call.

100%hand-built
AIfit analyzer (live)
Netlifydeployed
HTML5CSSJavaScriptAnthropic APINetlify

For Hiring Managers

Job Description Fit Analyzer Live

Paste your JD below and get an honest, AI-powered assessment of whether I'm a strong fit — including strengths, gaps, and a recommendation you can take into your hiring meeting. No screening call required.

Powered by Claude. Each analysis takes ~10–20 seconds and stays between you and Liz — nothing is stored.
Example — what you'll get back
Fit Score87 / 100
Strengths
  • 10+ yrs in Sales Ops with direct CRM/ERP integration leadership
  • Salesforce Admin cert + CAPM — exact stack you're hiring for
  • Quantified outcomes (50% cycle, 25% errors, $35K) match your KPI culture
Gaps
  • No SaaS revenue ops at scale (you're enterprise; she's mid-market)
  • No direct people-management of a permanent team
Verdict

"Strong directional fit on technical skills and outcomes mindset. Worth a 30-min screening call to validate scale and team-leadership scope."

Contact

Let's talk.

Recruiting for a Sales Ops, Sales Ops PM, or Project Management role? Or want to chat about ERP integrations, RevOps, or nonprofit operations? Reach out — I respond to every email within 24 hours.

✉ Email lizmauldin18@gmail.com in LinkedIn linkedin.com/in/elizabeth-mauldin ↓ Résumé Download (PDF)

Or drop a quick note